The Danfoss IXA organization covers tasks from research and product / software development to sales, projects and customer support.
Merwyn Lopes, Project Manager
In January 2015 I joined Danfoss IXA in Vejle as a Project Manager in the Sales and Service organization. In this function you work together with potential and existing customers.
I have an educational background in mechanical engineering. My experience is primarily as a marine engineer but more recently it has been as an area sales manager in a technical sales organization. These competencies perfectly match my present role to cater exclusively to the marine market interfacing with the internal organization and customer needs.
At a customer we get to know their expectations for the project. It then involves a complex process that begins with a customized design to product testing. Once the project is approved, a customer wants everything from a shortened delivery timeline to an error-free installation done by a third party and we strive to meet those expectations.
My typical day
A large part of my work is project-based, and, therefore, no two days are the same. Some days, I am at the customer offering solutions for their requirements while, at other times, I prepare products for dispatch according to the customer’s project needs. I am responsible for ensuring that my team, internal as well as external partners, have an overview of the project status and risks. Furthermore, I carry out all sales-related administration and, if needed, add new processes and documentation that streamline sales.
What is the best thing about your job?
The best thing about my job is the flexibility and changing job needs that make it challenging. Quick decisions coupled with changing customer needs on a project make the job interesting. The challenges in a new product introduction bring out the need for an entrepreneurial zeal in my work. Furthermore, during the course of the project, there are periods of meeting deadlines as well as slower days, which is ideal for carrying out non-prioritized tasks. Because of that, I am never bored at work.